Hi-Lo Safety

Last Updated: May 2026

At Hi-Lo, user safety is extremely important to us. We are committed to creating an environment where people can connect, explore, and communicate respectfully and safely.

Because Hi-Lo includes real-time interactions between users, we actively encourage users to use good judgment, respect personal boundaries, and report inappropriate behavior immediately.

Our Commitment to Safety

We are committed to:

• Reducing harassment, abuse, and harmful behavior

• Providing tools that allow users to control their experience

• Responding to reports of misconduct

• Removing users who violate our policies

• Maintaining a respectful environment for all users

Hi-Lo does not tolerate behavior that threatens the safety, privacy, or wellbeing of other users.

Reporting Users

Users can report accounts or behavior that violates our policies, including:

• Harassment or bullying

• Hate speech

• Threats or intimidation

• Sexual exploitation or coercion

• Impersonation

• Spam or scams

• Inappropriate or explicit content

• Suspicious or predatory behavior

Reports may be reviewed manually and/or through automated moderation systems.

We reserve the right to suspend or permanently ban accounts that violate our policies.

Blocking Users

Users may block other users at any time.

Blocked users may lose the ability to:

• contact you

• interact with your profile

• appear in future connections

We encourage users to immediately block and report anyone who makes them uncomfortable.

Age Restrictions

Hi-Lo is intended only for users who meet the minimum age requirement established in our Terms of Service.

We do not knowingly allow underage users on the platform.

Accounts found to belong to underage individuals may be suspended or removed immediately.

Child Safety & Exploitation Prevention

Hi-Lo has zero tolerance for:

• contact you

• child sexual abuse material (CSAM)

• grooming

• exploitation of minors

• predatory behavior toward minors

Any content or behavior involving the exploitation of minors may result in:

• immediate account termination

• reporting to appropriate authorities

• preservation of relevant information where legally required

Harassment & Abuse

Users may not:

• threaten others

• stalk others

• harass or intimidate users

• encourage violence

• target individuals based on race, religion, nationality, gender, sexual orientation, or disability

Repeated unwanted contact or abusive behavior may result in permanent removal from the platform.

Privacy & Personal Information

We strongly encourage users to avoid sharing sensitive personal information with strangers, including:

• home addresses

• financial information

• passwords

• government identification

• private contact information

Users are responsible for exercising caution while interacting with others online.

Real-Time Interaction Safety

Because Hi-Lo allows live interaction between users, we encourage users to:

• trust their instincts

• end conversations that make them uncomfortable

• avoid meeting strangers alone

• report suspicious behavior immediately

If you ever feel unsafe, disconnect from the interaction and report the user.

Enforcement

We reserve the right to:

• review reported content and accounts

• remove content

• suspend features

• restrict access

• permanently ban users

• cooperate with law enforcement where appropriate

Enforcement decisions are made at Hi-Lo’s discretion.

Contact Us

If you have questions, concerns, or safety-related reports, please contact:

support@hi-lolive.com

Terms of Service

Last Updated: May 2026

Welcome to Hi-Lo (“Hi-Lo,” “we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your access to and use of Hi-Lo’s websites, applications, products, and services (collectively, the “Services”).

By accessing or using Hi-Lo, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old to create or use a Hi-Lo account.

By using Hi-Lo, you represent that:

• You meet the minimum age requirement.

• Information provided is accurate.

• You have authority to agree to these Terms.

We reserve the right to suspend or remove accounts that violate age requirements.

2. User Accounts

Users may be required to create an account to access certain features.

You agree to:

• Provide accurate information

• Maintain security of login credentials

• Notify us of unauthorized account access

• Accept responsibility for activity occurring under your account

We reserve the right to suspend or terminate accounts suspected of misuse or violations.

3. Acceptable Use

Users agree NOT to:

• Harass, threaten, stalk, or abuse others

• Share illegal, violent, hateful, or sexually exploitative content

• Impersonate individuals or organizations

• Attempt unauthorized access to systems

• Distribute malware or harmful code

• Engage in fraud or deceptive activity

• Violate applicable laws

Violation may result in account restriction or permanent removal.

4. User Content

Users may upload or share:

• Photos

• Interests

• Profile information

• Messages

• Video interactions

• Other content

Users retain ownership of content they create.

By posting content through Hi-Lo, users grant Hi-Lo a limited license to display, store, and use content solely for operating and improving Services.

Users remain responsible for content they choose to share.

5. Safety & Moderation

Hi-Lo may review reports, moderate content, or remove users to help maintain safety and platform integrity.

We reserve the right to investigate misuse without prior notice.

6. Intellectual Property

Hi-Lo trademarks, branding, graphics, software, and design elements remain property of Hi-Lo or its licensors.

Users may not:

• Copy

• Sell

• Reproduce

• Reverse engineer

• Redistribute

Hi-Lo materials without permission.

7. Third-Party Services

Hi-Lo may rely on third-party providers including authentication systems, payment processors, hosting providers, analytics tools, or communication services.

We are not responsible for third-party services outside our control.

8. Subscription Services & Purchases

Certain features may require payment, subscriptions, or purchases.

Pricing, billing terms, and cancellation conditions may be updated over time.

Users agree to applicable payment terms when purchasing premium services.

9. Termination

We reserve the right to suspend, restrict, or terminate accounts for:

• Violations of these Terms

• Safety concerns

• Fraudulent activity

• Misuse of Services

• Legal compliance requirements

Users may discontinue use at any time.

10. Account Deletion

Users may request deletion of accounts or associated data by contacting:

support@hi-lolive.com (replace if needed)

Deletion requests may require verification and may not immediately remove all backup data.

11. Disclaimer of Warranties

Hi-Lo Services are provided “as is” and “as available.”

We make no guarantees regarding:

• Continuous availability

• Error-free operation

• Compatibility

• Accuracy

• Reliability

Use occurs at the user’s own risk.

12. Limitation of Liability

To the maximum extent permitted by law, Hi-Lo and affiliated parties shall not be liable for:

• Indirect damages

• Lost profits

• Emotional distress

• Data loss

• Service interruptions

• User interactions

Resulting from use of Services.

13. Changes To Services

We may modify, suspend, or discontinue portions of Services without notice.

14. Changes To These Terms

We may revise these Terms periodically.

Updated versions become effective upon posting.

Continued use after updates constitutes acceptance.

15. Governing Law

These Terms shall be governed by applicable laws of the United States and relevant jurisdictions.

16. Contact

Questions regarding these Terms may be directed to:

Support: support@hi-lolive.com
Website: hi-lolive.com

Hi-Lo Technologies LLC
A People Exploring Experience.